Probity & Ethics

GOsC Remediation · Fitness to Practice · CPD UK Accredited & Certified

General Osteopathic Council

GOsC remediation courses for Osteopaths facing complaints, fitness to practice investigations and hearings

CPD-Accredited, self-paced online courses for UK Osteopaths responding to GOsC complaints, fitness to practice proceedings and regulatory investigations — from a first letter through to a Professional Conduct Committee hearing. Every course is certified by The CPD Certification Service and issues a CPD certificate on completion.

  • CPD-Accredited
  • 28 courses
  • From £49
  • Instant certificate on completion
  • Aligned with the Osteopathic Practice Standards
CPD-Accredited Certified by
The CPD Certification Service, UK

At a glance

Who it is for
Osteopaths facing a GOsC concern, investigation or hearing
Bodies covered
The GOsC screener, its Investigating Committee and its hearing committees
Accreditation
Certified by The CPD Certification Service, Provider No. 13197
Access
Immediate, online, at your own pace
On completion
CPD certificate for your response or CPD cycle
Price
From £49 per course
6 years of providing ethics, probity and professionalism courses
1,000+ healthcare professionals trained by us
28 courses each certified by The CPD Certification Service

GOsC Investigation Guidance

Which GOsC remediation courses should you take?

The Core GOsC Remediation Set applies to every case, whatever the allegation. Select the type of concern the GOsC has raised and you will see those eight courses again alongside the ones that address your concern directly.

Select the concern the GOsC has raised

Choose the heading that best matches the wording in your letter. The courses below change to match it.

GOsC Ethics & Ethical Conduct Investigation

If the GOsC has raised concerns about your ethical decision-making, consent, dignity, candour or moral conduct, these CPD-Accredited courses could address the specific standards in question.

Primary recommended courses 18 the 8 Core Set courses apply to every case — the rest address this concern directly

Further relevant courses 10related areas that often arise alongside this concern

GOsC Professionalism, Conduct & Attitude Investigation

If the GOsC has raised concerns about your attitude towards patients or colleagues, behaviour, incivility, teamwork or communication, these CPD-Accredited courses could address the specific standards in question.

Primary recommended courses 19 the 8 Core Set courses apply to every case — the rest address this concern directly

Further relevant courses 9related areas that often arise alongside this concern

GOsC Probity, Honesty & Financial Integrity Investigation

If the GOsC has raised concerns about dishonesty, falsified records or timesheets, qualifications, expenses, theft or misleading an employer or the regulator, these CPD-Accredited courses could address the specific standards in question.

Primary recommended courses 18 the 8 Core Set courses apply to every case — the rest address this concern directly

Further relevant courses 10related areas that often arise alongside this concern

GOsC Professional Boundaries & Relationships Investigation

If the GOsC has raised concerns about inappropriate relationships, dual roles, gifts, online contact or chaperoning, these CPD-Accredited courses could address the specific standards in question.

Primary recommended courses 18 the 8 Core Set courses apply to every case — the rest address this concern directly

Further relevant courses 10related areas that often arise alongside this concern

GOsC Clinical Practice, Competence & Patient Safety Investigation

If the GOsC has raised concerns about clinical errors, medication or prescribing incidents, failure to escalate, record-keeping or patient safety, these CPD-Accredited courses could address the specific standards in question.

Primary recommended courses 19 the 8 Core Set courses apply to every case — the rest address this concern directly

Further relevant courses 9related areas that often arise alongside this concern

GOsC Fitness to Practice Investigation — General

If you do not yet know how the GOsC has categorised the allegation, or you face concerns spanning several areas, start here. This is the broadest cross-section of our CPD-Accredited catalogue.

Primary recommended courses 18 the 8 Core Set courses apply to every case — the rest address this concern directly

Further relevant courses 10related areas that often arise alongside this concern

All 28 CPD-Accredited GOsC courses

Every course is certified by The CPD Certification Service, awards CPD hours/points, and issues a CPD certificate on completion. Each one appears as a core or primary recommendation under at least one concern type.

£792.0 CPD hours/points

Ethics and Ethical Standards for Osteopaths

Helps you understand what the Osteopathic Practice Standards expect of you, where the concern is about your judgement, honesty, or conduct towards patients. Supports you in handling it openly and writing the reflection the Investigating Committee or the Professional Conduct Committee will read.

CPD-Accredited Add to basket

£792.0 CPD hours/points

Professionalism and Professional Standards for Osteopaths

Helps you see where your conduct, attitude, or behaviour towards patients and colleagues fell short of professional standards, and why that matters to the GOsC. Supports you in building the insight and reflection that go into a remediation response.

CPD-Accredited Add to basket

£491.5 CPD hours/points

Module on Insight

Insight is assessed in every GOsC case, whatever the allegation. Helps you understand what the Investigating Committee or the Professional Conduct Committee actually means by it, shows you how to demonstrate insight rather than assert it, and supports you in putting it in writing before a hearing.

CPD-Accredited Add to basket

£491.5 CPD hours/points

Module on Reflection

Helps you write reflection that holds up to scrutiny from the Investigating Committee or the Professional Conduct Committee, analysing what happened rather than simply describing it. Supports you through the difficult feelings that get in the way, which is why most people find this harder than they expect.

CPD-Accredited Add to basket

£491.5 CPD hours/points

Module on Remediation

Supports you in building a remediation plan around the concerns actually raised, rather than assembling a stack of certificates. Shows you how to record what you have changed and present that evidence to the GOsC.

CPD-Accredited Add to basket

£792.0 CPD hours/points

Fitness to Practice for Healthcare Professionals

Walks you through the process you are in: what fitness to practice means, why cases are opened, what happens at each stage, and what to expect if it reaches the Professional Conduct Committee. A sensible first course if the letter you received is the first you have heard of any of this.

CPD-Accredited Add to basket

£792.0 CPD hours/points

Ethics for Healthcare Professionals

Helps you look honestly at a decision you made and why you made it, where that is what the concern turns on. Takes you through the situations that most often lead to referrals and supports you in showing what has since changed.

CPD-Accredited Add to basket

£992.5 CPD hours/points

Medical Ethics Course

A longer course for cases where several concerns have been raised at once, or where the allegations are serious. Helps you work through difficult decisions in clinical practice and supports you in rebuilding trust with your regulator.

CPD-Accredited Add to basket

£992.5 CPD hours/points

Professional Ethics Course

For cases where your honesty, integrity, or accountability in day-to-day practice has been questioned. Helps you see how these lapses usually happen and what they mean for patients and colleagues, and supports you in responding credibly during an investigation.

CPD-Accredited Add to basket

£792.0 CPD hours/points

Professionalism for Healthcare Professionals

Some concerns do not fall neatly into one category. Reminds you what professional behaviour requires under real pressure, including fatigue and burnout, and helps you reflect on a lapse in a way the Committee will find credible.

CPD-Accredited Add to basket

£792.0 CPD hours/points

Probity for Healthcare Professionals

If your letter uses the word probity, start here. Helps you understand what honesty and integrity mean in records, declarations, and money, and supports you in rebuilding trust through a documented remediation plan.

CPD-Accredited Add to basket

£792.0 CPD hours/points

Financial Integrity for Healthcare Professionals

For cases involving money — claims, declarations, undisclosed interests, or financial conduct that has been questioned. Helps you understand how these cases arise and what they mean for your registration, and supports you in responding.

CPD-Accredited Add to basket

£792.0 CPD hours/points

Professional Boundaries for Clinicians

Boundary cases are among the most serious the GOsC investigates. Helps you see where the lines sit and how they are crossed gradually, often without intent, and supports you in putting credible remediation together.

CPD-Accredited Add to basket

£792.0 CPD hours/points

Ethical Boundaries with Patients and Colleagues

For a relationship that became too close, contact outside work, or gifts. Reminds you of the warning signs and why these cases are treated so seriously, and helps you show insight and accountability afterwards.

CPD-Accredited Add to basket

£792.0 CPD hours/points

Professionalism & Boundaries in Use of Social Media

Something posted, shared, or messaged online can lead to a referral as readily as anything in the treatment room. Helps you understand where the line falls on patient contact, confidentiality, and public comment, and supports you in showing your conduct has changed.

CPD-Accredited Add to basket

£792.0 CPD hours/points

Privacy, Consent, and Chaperone in Healthcare Practice

Consent is among the most common causes of referral. Reminds you what valid consent requires, how it should be recorded, and when a chaperone should be offered, and helps you reflect on a case where any of it was questioned.

CPD-Accredited Add to basket

£792.0 CPD hours/points

Ensuring Clinical Competence and Patient Safety

For concerns about your clinical judgement, knowledge, or practice. Helps you work within the limits of your competence, understand how gaps are assessed during an investigation, and show your regulator that competence has been restored.

CPD-Accredited Add to basket

£792.0 CPD hours/points

Ensuring Confidentiality in Healthcare Practice

A conversation overheard, records accessed, or something shared that should not have been. Helps you understand when disclosure is lawful and how breaches usually happen, and supports you in remediating one.

CPD-Accredited Add to basket

£792.0 CPD hours/points

Duty of Candour in Healthcare Practice

Being open after something goes wrong is a duty, not a courtesy. Reminds you what you must tell a patient and when, helps you apologise properly without admitting liability, and explains why the GOsC treats failures of candour so seriously.

CPD-Accredited Add to basket

£792.0 CPD hours/points

How to Deal with a Complaint or Investigation

Takes you through being investigated: what happens, in what order, and what is expected of you at each stage through to a hearing. Helps you respond well, build your evidence, and manage the strain of it.

CPD-Accredited Add to basket

£792.0 CPD hours/points

How to Avoid a Complaint or Investigation

Helps you recognise the situations that most often lead to complaints, and head them off — communication, boundaries, records, and honesty. Useful to you as remediation evidence, and as ordinary CPD if you have had a near miss.

CPD-Accredited Add to basket

Before you write anything

Who decides your case at the GOsC

A concern passes through a screener, then the Investigating Committee, and only then to a hearing. Most cases stop before the hearing. Knowing which stage you are at, and who is reading, changes what you should be writing and when.

A screener reads it first

Before any investigation begins, an independent osteopath acting as a screener decides whether the General Osteopathic Council can investigate at all, against published threshold criteria for unacceptable professional conduct. There is a safeguard on that decision: the screener cannot close a concern without first speaking to a lay member of the Investigating Committee.

The Investigating Committee closes 41 per cent

Cases reach the Investigating Committee within 26 weeks of the concern arriving. It is made up of osteopaths and lay members and is chaired by a lay person, and by the GOsC’s own published figure it closes 41 per cent of the cases it considers. It decides whether there is a case to answer. This is the stage at which what you have written matters most, because after it the GOsC instructs solicitors and the case becomes a public hearing.

Read which of the four grounds is alleged

The committee tests the allegation against four categories: unacceptable professional conduct, professional incompetence, a UK criminal conviction relevant to your work as an osteopath, or a medical condition seriously affecting your ability to practise. They are not interchangeable, and the one named in your letter tells you what your response has to address.

Two destinations, and one of them sits in private

Conduct, competence and relevant convictions are heard in public by the Professional Conduct Committee. Health concerns go to the Health Committee, which includes at least one registered medical practitioner, meets in private, and can deal with a case without a hearing at all.

Rule 8: a case can end without a hearing

A case already referred to the Professional Conduct Committee can be concluded without a hearing under Rule 8 of the Professional Conduct Committee Procedure Rules, where the Committee considers admonishment the appropriate sanction. It is only open to you if you fully admit the facts and the allegations and agree to the procedure. Full admission plus evidenced insight is the combination that unlocks it, which is a reason to do the reflective work early rather than after a hearing date is set.

Interim suspension is narrower here than elsewhere

Only the Investigating Committee can impose an interim suspension order, and the GOsC describes it as reserved for very significant sexual boundary concerns, police charges for a serious offence, or care falling to low standards. The Professional Conduct and Health Committees can impose one pending an appeal. It is protective rather than punitive and is not a finding against you, but it stops you practising while the case runs. Contact your defence organisation the same day.

The standard is the Osteopathic Practice Standards

The GOsC has no document called a code. Its standard is the Osteopathic Practice Standards, in effect since 1 September 2019, arranged under four themes: communication and patient partnership; knowledge, skills and performance; safety and quality in practice; and professionalism. Cite the theme and standard your letter refers to, not a code that does not exist.

What does not change, and what a course cannot do

At every stage the same three things are weighed: insight into what happened, reflection set down in your own words, and remediation you can evidence. No course decides a GOsC case and no provider can promise an outcome. What a dated certificate from an external provider can do is evidence that you acted, and when.

GOsC Investigations

Supporting Osteopaths through GOsC proceedings

Courses
28, all CPD-certified
Price
£49 to £99 per course
CPD per course
1.5 to 2.5 hours/points
Core set
8 courses, 14.5 CPD hours
Aligned with
Osteopathic Practice Standards, 4 themes
Certificate
Issued on completion, downloadable
Accreditation
The CPD Certification Service, Provider No. 13197
Format
Online, self-paced, instant access
Who they cover
Osteopaths on the Statutory Register
GOsC CPD cycle
No revalidation. 90 hours over three years, at least 45 of them learning with others, covering all four Osteopathic Practice Standards themes, plus one objective activity, one communication and consent activity, and a Peer Discussion Review towards the end of the cycle.

Facing an investigation by the General Osteopathic Council (GOsC) can be one of the most professionally challenging experiences of a Osteopath's career. Whether you are subject to a fitness to practice inquiry, a complaint about your conduct, or concerns raised about your professional standards, demonstrating active engagement with remediation and professional development is a critical part of your response.

Our courses are purpose-built to help UK Osteopaths respond to GOsC concerns. Each course is aligned with the Osteopathic Practice Standards and their four themes — communication and patient partnership; knowledge, skills and performance; safety and quality in practice; and professionalism — providing documented evidence of your commitment to professional learning. The regulator publishes its own guidance on the General Osteopathic Council website. Taking proactive steps to address the concern raised — through structured CPD, reflective practice and demonstrable behaviour change — is what the Investigating Committee and the Professional Conduct Committee look for as evidence of insight and genuine remediation.

All courses are CPD-Accredited and certified by The CPD Certification Service (CPD UK). Each course awards CPD hours/points and issues a CPD certificate on completion, which you can include in a remediation portfolio, in a written response to the GOsC, or in your revalidation records alongside your own reflection.

Why These Courses

Why CPD-Accredited courses matter for GOsC remediation

The GOsC expects registrants to demonstrate genuine insight and measurable professional development. Accredited Continuing Professional Development (CPD) is one of the clearest ways to show you have taken your obligations seriously.

Built to support your response

Every course is independently assessed and certified by The CPD Certification Service. The certificate, together with the reflection you write from it, is suitable for inclusion in a remediation portfolio or a written response to the GOsC.

Immediately available

Access your course the moment you enrol. No waiting, no scheduling — useful when you need to demonstrate prompt action to the GOsC or your indemnity provider.

Aligned to the Osteopathic Practice Standards

Every course is aligned with the Osteopathic Practice Standards, addressing the standards most commonly cited in GOsC referrals, fitness to practice proceedings and revalidation portfolios.

The kind of CPD advisers ask for

Indemnity providers and regulatory solicitors routinely advise registrants facing GOsC proceedings to undertake structured, certified CPD as part of a remediation plan. We receive recommendations from them, which is not the same as formal endorsement by any organisation.

Certificate on completion

Receive a verifiable CPD certificate for each course completed, to include in a remediation portfolio alongside your own reflection, or to share with your solicitor or indemnity provider.

Expert-developed content

Courses are developed by UK healthcare ethics and regulatory specialists with direct knowledge of GOsC standards, the Osteopathic Practice Standards, fitness to practice expectations and remediation best practice.

Life does not always go according to plan.We are here to help…

Author and course facilitator

Dr Shehzad Iqbal, course facilitator at Probity & Ethics

Dr Shehzad Iqbal

Course facilitator and author, Probity & Ethics

Dr Iqbal has designed and delivered ethics, probity and professionalism training for UK healthcare professionals since 2020, working with registrants of all nine UK healthcare regulators, online and face to face. He combines clinical practice with formal postgraduate training in healthcare law and ethics.

MBBS · MRCS · MRCGP · Postgraduate Certificate in Healthcare Law and Ethics, University of Dundee

Written and reviewed by Dr Shehzad Iqbal. Last reviewed .

Key terms

What the GOsC means by insight, reflection and remediation

Four terms recur throughout GOsC correspondence. They are not interchangeable, and being clear about which one a letter is asking for makes a practical difference to how you respond.

Fitness to practice
Having the skills, knowledge, character and health to practise your profession safely and effectively. The GOsC opens a fitness to practice investigation when a concern suggests that one of those may be in question. It is a question about current and future safety, not only about what happened.
Insight
Understanding what went wrong, why it happened, and the effect it had on patients, colleagues and public confidence in the profession. Insight is assessed at almost every stage, whatever the allegation, and it is the element most often described as lacking.
Reflection
Setting that understanding down honestly and in your own words, including what you would do differently and what you have already changed. Reflection is the written record of insight, which is why the two are so often confused.
Remediation
The concrete steps taken so that the same thing does not happen again — training, supervision, changes to how you work — together with evidence that they happened. Insight without remediation is an account; remediation without insight is a certificate.

These descriptions are our summary of how the terms are used in regulatory practice. They are not quotations from the General Osteopathic Council, and they are not legal advice. Your defence organisation or solicitor should advise on your own case.

FAQs

GOsC remediation courses: frequently asked questions

Answers to the most common questions from Osteopaths facing GOsC proceedings.

Will completing these courses help my GOsC case?

Yes. Completing accredited CPD relevant to the concerns raised is one of the most effective steps you can take. The GOsC’s Investigating Committee and its Professional Conduct Committee look for evidence of genuine insight, remediation and proactive professional development. A certificate from The CPD Certification Service shows structured, documented learning, and gives your written reflection something concrete to build on. How much weight it carries depends on the circumstances of your case, and no course can guarantee an outcome.

Does the GOsC approve or accept these courses?

The GOsC does not approve, accredit or endorse courses from any provider, including us, and does not keep an approved list. What our courses give you is independent certification by The CPD Certification Service and a CPD certificate recording what you studied and when. You can include that in a remediation portfolio, a written response, or your CPD record — and it is the reflection you attach to it that carries the weight.

How quickly can I access a course after purchasing?

Immediately. Access is granted as soon as your payment is confirmed — no waiting period and no scheduling required. If you are facing an imminent GOsC deadline or hearing, you can begin your course and obtain a certificate the same day.

Which courses should I choose for my specific GOsC investigation?

Start with the Core GOsC Remediation Set. These eight courses cover insight, reflection, remediation and rebuilding trust, and are relevant to every case whatever the allegation.

Then use the concern selector to add courses that address your specific issue: ethics and ethical conduct; professionalism, conduct and attitude; probity, honesty and financial integrity; professional boundaries and relationships; or clinical practice, competence and patient safety. If you do not yet know how the GOsC has categorised your case, choose Fitness to Practice, or contact us for personalised guidance.

How many CPD hours or points does each course award?

Most courses award 2 CPD hours/points. The three short modules — Insight, Reflection and Remediation — award 1.5 CPD hours/points each. The Medical Ethics Course and the Professional Ethics Course award 2.5 CPD hours/points each. The Core GOsC Remediation Set totals 14.5 CPD hours/points across its eight courses.

Do the courses count towards my GOsC CPD?

Yes. All courses award verifiable CPD hours/points certified by The CPD Certification Service (CPD UK). There is no revalidation at the GOsC. Instead CPD runs on a three-year cycle of 90 hours, of which at least 45 hours must be learning with others. Across the cycle you need CPD in all four Osteopathic Practice Standards themes, at least one objective activity, at least one activity on communication and consent, a CPD record, and a Peer Discussion Review towards the end. The GOsC also selects 5–10% of Osteopaths each month to review CPD evidence.

I have received a GOsC notification of referral — what should I do first?

Contact your indemnity provider or a specialist healthcare regulatory solicitor immediately. Alongside legal advice, begin demonstrating proactive remediation by enrolling in courses relevant to the concerns raised. Early action signals insight and genuine willingness to improve — both factors the GOsC weighs heavily in investigation and Committee hearings.

Can I purchase courses for a colleague or member of my team?

Yes. Clinic owners, principals and practice managers can purchase courses on behalf of registrants. Please see our bulk buy offer or contact us for team and group enrolment options, especially if several Osteopaths need to complete the same course as part of a team-wide remediation programme.

Are these courses suitable if I am not currently under GOsC investigation?

Yes. Many Osteopaths take these courses as part of their proactive CPD, cycle planning or Peer Discussion Review preparation, to deepen their understanding of GOsC standards and the Osteopathic Practice Standards, or to strengthen areas of practice they feel less confident about. Completing ethics and professionalism CPD is good practice for all registrants, regardless of regulatory proceedings.

Official guidance

Read the GOsC’s own guidance

If a concern has been raised about you, read the source material directly as well as anything written about it.

How the GOsC itself frames a complaint. On its own page for Osteopaths facing a concern, the regulator describes a complaint as “an opportunity to reflect on the communication and standard of care that was given”, adding that it may highlight areas of practice that could be improved, and that a concern handled well can strengthen trust between osteopath and patient. It also states that the fitness to practise process focuses on public protection, not punishment. That is the frame these courses are built for.

Read it on osteopathy.org.uk ↗

If a concern has been raised about you, the GOsC funds a free, confidential Independent Support Service for Osteopaths involved in or affected by fitness to practise investigations, run by Victim Support. The helpline is open 24/7 on 0300 303 1964. It is independent of us and of the GOsC’s investigation.

Probity & Ethics is an independent CPD provider. We are not affiliated with, accredited by, or endorsed by the General Osteopathic Council or any other healthcare regulator.

Other Regulators

Remediation courses for other healthcare regulators

We run equivalent CPD-Accredited remediation courses for professionals regulated by other UK healthcare bodies.

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